reactivate my sharecode

please reactivate 57e7834ca4200.
This share code was active but I have now disabled it as you do NOT share these in public spaces. Please remove and re-install the client to create a new share code. Please keep this to yourself.

I can see that it was already active but our client was not getting any data at all. What made you think it was not active?
now I have a problem with refused to load...and no reply from the developer...